FAQS

What is Comq Exam?

Comq Exam is a professional, internet based Testing Platform, using which you can conduct tests for students. A fast yet easy approach that lets user to store their tests on an online testing platform seamlessly.  Simple procedure involved in the creation and assignment of tests with the smooth development of reports.

Hybrid testing algorithm complemented with optimum security offers suitable environment for taking test whenever and wherever you want to. Although it is an online assessment program, but no additional software or plug in  are required for you.

How to activate a Free Trial account?

You can activate a Free Trial account from Comq exam’s website.

Click on Sign up option and enter few basic details for creation of your account. Once created the account, input the required credentials and start a new experience the best Online Exam Software.

How to check the test result and review the performance of the associated students?

Comq Exam the online exam will save the calculated test results, that can swiftly be reviewed and exported for further forefront analysis. From the Report section, the user can easily view and export results seamlessly.

How to write an online exam?

Instructions for Students.

  1. Create an account.
  2. Check your Email for activation link. (If you didn’t see any link, check your junk mail as well)
  3. Activate your account.
  4. Once you activate it, it will take you to main ComQ website.
  5. Sign in by providing your email and password. (which is in your email.
  6. It will take to your Dashboard.
  7. In the dashboard, on your left side you will see Exam, under the ‘Dashboard’
  8. Click ‘Exam’
  9. You will see, ‘Categories’
  10. You will see “Click here to change your preference”. In blue color, click it.
  11. Once you press Click, you will see Account setting.
  12. You will see quiz and exam series.
  13. Turn on toggle button for available quizzes
  14. Click on ‘UPDATE’ (GREEN COLOR TAB)
  15. NOW, Click ‘Exam’ again
  16. Click on ‘Categories’ again
  17. You will see an image of exam.
  18. Click on it.
  19. It’ll take you to a instruction page, read it and scroll down all the way to the bottom.
  20. You will see a box which says ‘please accept and terms conditions, select the box
  21. Now, it’ll say ‘START THE EXAM.
  22. Press it.
  23. Start your Trail or Paid Exam.
  24. Once you done your exam, it will ask you ‘are you sure want to finish’.
  25. If you are sure, press OK.
  26. Press ‘View Key’ to know your results.

Good luck!

 

How Comq exam will ensures cheat protection?

Comq Exam constitutes of special Anti-Cheat features that can be used to avoid cheating in the test paper, for eg:

  1. Grouping
    • a. Shuffle Questions within Subject
  2. Shuffling
    • a. Option wise Shuffling Test Options
    • b. Mandatory to attempt all the questions
    • c. Allow user to move back and forward
  3. Time Settings
    • a. Section wise time
    • b. Automize time for all questions in a test

Will my data on Comq Exam kept private?

Yes, the uploaded data on Comq Exam will be secured. The data stored in terms of credentials, tests, products, etc. will be restricted and secured to any external threat. All the data is stored in Encrypted form.

Does Comq Exam work on an iPhone and/or iPad?

Yes, Comq Exam works on all major operating systems, web browsers and devices ensure a streamlined  service, that can be accessed hassle-free wherever and whenever you want to.


Comq Exam is compatible with all the major operating systems including:

- Windows

- Macintosh

- Linux

- Chrome OS / Chromebook

- Smart devices including:

- iPhone

- iPod touch

- iPad

- Android

Can I upgrade from Trial to a paid edition?

You can easily upgrade from a Free Trial account to a paid account (premium) For upgrading your account, you can follow the below mentioned steps;

 

Option : Dashboard >> Subscription >> Upgrade >> Select the account >> Make Payment

How can I download invoice against the purchase or upgrade of an account?

You can download PDF and export to mail a copy of the purchased order. You can follow the below mentioned steps to download a copy of the generated invoice against your payment;

Go to settings >> Payments >> Action >> Download PDF

What is Comq Exam’s refund policy?

No, we do not offer any refund.

Once you made a payment against a subscribed subject and later because of any reason you want to discontinue the offered services, Comq exam will not be able to refund your amount as per our updated payment policy.

Does Comq Exam stores my card details (credit or debit)?

Comq Exam does not store or process any credit card information. All transactions are processed through highly secured payment gateway vendor, pre-integrated payment gateway PayPal.

Explain the different status possible in an online transaction?

The aspirant can counter vivid statuses as discussed below;

  1. Initialize
    • a. Not Started: The transaction has not been started yet.
    • b. Initiated/Initial: The transaction has been started but not completed.
  2. Refund Status
    • a. Partially Refunded: A part of paid amount of the transaction has been refunded.
    • b. Refunded: Entire amount of the transaction has been refunded.
  3. Failed
    • a. Bounced:  Incomplete or no details provided on the payment page.
    • b. Failed: The transaction was not completed due to a failure.
    • c. Under Dispute: A dispute for the transaction has been raised.
  4. Successful
    • a. Money with the Wallet: The transaction was successful and the transaction amount is with the wallet money (for eg- PayUMoney)
    • b. Settlement Process: Settlement of the transaction in process.
    • c. Completed: The transaction is settled and completed.

How does Comq Exam back-up and secure my data?

Comq Exam has an incremental backup of all data. Our website is hosted  24/7 by highly secured, encrypted Amazon data servers at various international locations to ensure the highest level of security for your data. Our 256-bit encryption provides security to all the passwords when stored on our system.
 

Comq Exam does not process/ record/ store your payment details, like credit card numbers.  The transactions are performed using secured third party payment gateway vendor, the PayPal.

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